FAQ – The Remote Way

Frequently asked questions

Do I have to be a legal resident of the United States?

Yes, The Remote Way Agency requires that all individuals seeking to become a Client Support Professional, Independent Contractor, Sole Proprietor, Virtual Agent, or Freelance legally reside within the United States. Currently, we do not offer work from home opportunities to residents of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.

Is this a legitimate work from home opportunity?

Yes, The Remote Way offers legitimate work from home opportunities and is a registered and incorporated business of the state of Michigan. We also provides every Client Support Professional, with a legally binding contractual agreement that states the term and conditions of each work from home opportunity.

What type of services will I provide while working with The Remote Way??

All Client Support Professionals will select a client of their choice to provide inbound call support and or virtual assisting.

Why do I have to pay for my certification?

The Remote Way Agency, Inc does not pay for the client certification courses for independent contractors due to the Internal Revenue Servicing requiring that independent contractors supply their own materials, tools and equipment to be classified as an independent contractor. For example, if you wanted to attend a trade school, such as a cosmetology college or a real estate certification program, there would be a cost associated with the certification class or enrollment. There is no difference in working as an independent contractor call center agent and or virtual assistant.

Do I need to purchase equipment?

Yes, a laptop with windows, a noise cancelling headset and modem/Ethernet cord for high speed internet is required to be an agent. (Some clients require dual monitors as well!) If you do not have a laptop, monitor or headset and would like to finance it, visit the bottom of our home page for more details as we have partnered with a third party company to provide the equipment needed.

What is the average amount of money I can make monthly working with The Remote Way??

The Client Support Professionals determines the amount of their bi-weekly pay. The Remote Way has agents earning $500.00-$3000.00 monthly answering phone calls for Fortune 500 companies. You get paid for an honest day of work. The net amount can vary depending upon the number of hours you work weekly coupled with your performance. Top performers receive incentive earnings in addition to their hourly earnings.

Can I use a mobile device to answer calls?

No, you cannot utilize a mobile device to answer calls. However, a mobile device is required for some clients to authenticate the Client Support Professionals identity.

Do you require a credit check or run a background check?

There is a national background check required. Therefore, all applicants must successfully pass the background check before completing the enrollment process. Some clients require a drug screening. The background check cost is $30.00 for the Arise client and $50 for the pledge client. The Arise client will collect the background check fee within their platform, please paypal [email protected] to pay the Pledge Client fee. ALL BACKGROUND CHECK FEES ARE NON-REFUNDABLE!!

Will taxes be taken out of my check?

No, as an independent contractor no taxes will be taken out of your check. You will receive a 1099 at the end of the year that will detail your earnings to be filed on your tax return.